Delivery Times

Courier Deliveries

(Not local and balloon décor deliveries, see below for info)

We do courier country wide across South Africa and we've outlined the delivery services we offer below, if you have any questions please contact us using the following details:
Whatapp / Telephone: 069 741 2823

All deliveries will be sent using courier to door with tracking information and the option to add insurance.

Couriers we use include:

  • The Courier Guy
  • DPD Laser
  • Internet Express
  • RAM
  • Skynet


Delivery Times

During the checkout process you are able to select a variety of delivery services including Express and Economy services, the lead times are dependant on the time of your order placed and delivery area, typical times are:

  • Economy : 2 to 5 working days
  • Express : 1 to 3 working days

Orders before 12h00 leave same day. If you need a next day delivery service and it's already past this cut off time please call us and we can see if it's possible. 



The courier price varies according to many factors including:

  • The delivery address, main center or regional
  • Size of the order
  • Weight of the order
  • Value of the order
  • Courier method, Express or Economy


Free Courier

We offer free courier to door on orders over a certain cart value, check the top of the page to see what the current promotion total for free courier is.


Balloon Decor Deliveries


Product & Service Complaints

We will take prompt action to address service issues that are reported no later than 3 days after delivery. After this deadline no replacements, refunds, or credits will be issued. In order for us to provide a replacement or refund, we require that a photograph of the balloons be emailed to with a note providing the order number.

Anonymus Deliveries

We are unable to provide anonymous delivery service. In cases where a signature is not provided on the greeting card which accompanies an order, we will reveal the name of the sender to the recipient if requested.

Balloon Deliveries to a Business

If the recipient is unavailable when we arrive, the balloons will be left at the business location.

Balloon Deliveries to a Residence

Balloons must be accepted in person and will not be left at the entrance unattended. The local dispatcher will call the residence and arrange a delivery time to ensure that someone will be at the residence to accept the order. This call will be made the morning of the scheduled delivery date or the day prior to delivery. If the call is made on the scheduled delivery date and the recipient is unavailable to accept the call, the order may arrive later than the posted deadline. The arrival time will be contingent on when the recipient returns the dispatcher's call.

Balloon Deliveries to a Hospital

We will contact the hospital prior to delivery to ensure that balloons are permitted for the patient and to ensure that the patient is still a hospital guest.

Balloon Deliveries to a Hotel

Deliveries to hotel guests are made in care of the front desk, bell desk, or concierge. The customer is responsible for ensuring that the hotel completes the delivery.

Balloon Deliveries to a School

Not all schools permit balloon deliveries to students. Those that do require that the delivery be made to the main office. The customer is responsible for ensuring that the school office contacts the student to pick up the balloons.